Simply put and in the main, Deaf BSL users will access both VRS & VRI through the BSL Health Access button on the InterpreterNow App.
Health care professionals will receive a VRS call on an ordinary phone or share the mobile device in a VRI setting.
Healthcare providers can provide mobile devices for patients – to provide this on these devices, you as a provider can download the app by registering here: https://interpreternow.co.uk/reg
The mobile device must have access to the internet.
Please note: during the registration process and if your using your @nhs email address, the activation email/response may be blocked or have been directed to your spam/junk folder.
Providers can also provide laptops where the service ‘BSL Health Access’ can be accessed via a webpage: https://service.i-now.uk/healthbsl/
The laptop must have access to the internet and have a camera and audio.
A Tech-Spec for network/firewalls can be found here: InterpreterNow Technical Specification no flash (PDF)