The service is available in public healthcare situations where BSL support is not currently
provided (chemist, GP, dentist etc).
In Scotland, the Scottish Government funds a national video relay service which is called
The contactSCOTLAND-BSL service operates 24 hours a day, 7 days a week, and can be used to call absolutely any service, organisation, or person.
Therefore BSL Health Access would only be used in Scotland for public healthcare situations where there is no face to face interpreter available.